When scheduling a service calls many customers ask who is coming to their home, while we may not know at that exact moment we can let you know. All of our technicians show up to a service call in a company vehicle, uniform and has a badge. We also have a page dedicated to pictures of our staff – just so you can have a clear idea of who you will be meeting. You can check it out by CLICKING HERE!
Did you know we have a customer reviews section? Check it out HERE! Yesterday we received a lovely review from a customer in Charlotte, we have been in an out of her house over the past few months and she only had nice things to say. You can see hers and others on our Customer Reviews page under “Resources” tab and you can leave us a review too. We want the good, the bad and the ugly. We recognize our techs who have gone above and beyond but also want to know where we can improve.
Chris and Mike, I have had your tech thru my house over the last few months. I want to tell you that they have all been respectful, knowledgeable and awesome!! Not only have the guys been great, Whitney and anyone I have spoken to at your office have all been so wonderful. Thank you very much and I will always use ARC Electric and recommend you to anyone who asks! Thank you again! Joan M. Charlotte, NC
Did you know all of our employees wear ID badges?
This is so the homeowner knows who is at their home, that they truly work for us and just gives the homeowner a better peace of mind. Even the office staff have them!
We have updated our Staff page, under About ARC! In the past few months we have added a few new employees. Go take a look to see a few new faces!